I had booked an under eye treatment for the 15th of Feb. Due to traffic congestion I was 20 minutes delayed. On reaching I apologised and enquired if i may yet be accommodated or i can come another day. First was made to sit for 15 mins, then when i enquired again was told will be accommodated at 6. I waited patiently till 6:15 no response. When I go to check again lady tells me the prior customer will yet need some more time. They profile you basis clothes and decide if you are worth there time. Biggest joke am called Next day and first told they called wrong client and then told oh sorry you are right client I just dint know why I had to apologise. Avoid at all costs unless you want to camp at their place for 3 to 4 hours doing nothing but getting insulted !!!!
I went to bodycarft on 3oth dec'20 for advanced facial.Facial was so badly done, left a big coin sized mark on my nose and was very painful.Facial was done by a lady named Rossy, she literally pulled my nose apart.4500 bucks i expected professional service, but look like some barbians are working there.Instaed of pampering session i got torturing session there
I visited the JP nagar bodykraft for hair color ( root touch up and highlights across) and they charged me Rs.9000. I visit this place regularly for other services and hence assumed they would be good at their work even if its expensive.
I got my root touch up to color my grey and highlights done on the 24th of December. Today is 27th and i washed my hair just once after the service. The color has faded and my grey hair are seen already.
I was extremely clear about my requirements about the light highlights I wanted. The hair stylist repeatedly told me not to worry but the final look was horrible . It did not even look like i had highlights done. When I showed my dissatisfaction, they told me that once i wash my hair, the highlights would become lighter...absolute bullshit..
So now after spending Rs.9000 i have grey hair and no effect of the highlights.....i wish someone reads this and I get to fix the color and highlights for free....
Extremely disappointed customer
They SELL CUSTOMERS HAIR ON THE SLY , SO U GO FOR TRIM THEY WILL INSYEAD CHOP OFF HALY OF IT
Booked an appointment at the JP Nagar outlet for a haircut. They charge 900++ for a regular stylist, and their stylists do not even have the skillset to perform even a 200rs worth of service. The stylist could not do a basic layers haircut, cut my hair too short and it basically looked like a straight cut without any style or layering. And I had to wait for 45 mins despite of booking and appointment because the stylist himself felt he is not capable of performing the services and there was a lot of discussion on the subject. This is a truly ridiculous service, more like a scam. Very bad experience!
Terrible experience, inexperienced staff. They made me wait for hours during the haircut, though I got an appointment booked. Two people(staff) cut my hair. And ended up having a bad haircut.
Best service by Shilpa N jayanagar branch. Must try her service
Services are not as extra-ordinary as the price they quote, it is very basic stuff(both products and staff) which they use, which you can get in any parlour. Maybe only ambiance is focused on. They screwed up my face in the name of "cleanup" and they didn't even bother to refund my money upon approaching them.
Made me wait over 30 mins for the massage. The receptionist lied to me that the masseuse was coming from the top floor and it took him 30mins to come down. He was giving another customer a massage. The masseuse was tired, and hence gave me a bad massage, injuring my neck and shoulder. He then left in a hurry without putting on the hot water. No one else was there, and hence I had to have a shower in cold water, getting ill the next few days. Post the massage they refused to give me my invoice, even after requesting the area manager - Mrs. Jalaja for the same. They refused to take responsibility and even call up and follow up about my condition.The worst people in retail - registering a complaint against them.
I get my skin and hair treatments/services regularly from Bodycraft and the outcome at the Assaye road center is always a delight. Courteous and knowledgeable staff. Highly recommend.