Sincere, honest, hard working, understands what the customer requires, suggests the policies based on the requirement, detailed explanation of the policy, easily accessible via phone, email, what's app etc.. Very responsive, prompt high on energy and always delivers with a smile.. All in all a perfect ambassador for an LIC of India Agent.
Shivakumar is extremely customer focused in his services and offerings. I have not only taken a policy from him but he was magnanimous enough to resolve my Pension & Gratuity Scheme from LIC from my first employer. He completed the paperwork and got me arrears of ₹34000 and updated my details in the policy for future payments to be received. He even personally completed the Certificate of Existence which I had to file for this. Also he paid the LIC premiums of policies not taken from him. He has kept the highest standards of professionalism with his courteous reminders. He is a gem of a person that is so rare to find.